Refund and Returns Policy
At www.WhatsDG.com, we are committed to delivering high-quality digital products that provide exceptional value, including video courses, audio files, premium eBooks, cheat sheets, resource sheets, giveaway reports, PowerPoint presentations, and mindmaps. As a video and e-commerce platform offering downloadable digital content, we have a specific Refund & Returns Policy to ensure clarity and transparency for all our users.
1. Digital Product Nature
All the products available on WhatsDG.com are digital and downloadable. Once a purchase is made and the files are accessed or downloaded, they are considered delivered. Due to the intangible nature of digital products, we are unable to accept returns or offer refunds after the download is completed or access has been granted. But we will refund the amount if you don’t like the Course with 30-day money-back guarantee
2. No Physical Shipping
Please note that WhatsDG.com does not offer any physical or shippable items. All purchases are fulfilled via instant download links or online access. Therefore, traditional return policies applicable to physical goods do not apply here.
3. Refund Eligibility
We offer a strict no-refund policy on all digital product sales. However, refunds may be considered only in the following limited circumstances:
Duplicate Purchase: If you accidentally purchased the same product more than once using the same account.
Non-Delivery: If you do not receive access to the product within 24 hours of purchase and our support team cannot resolve the issue.
Corrupted Files: If a file is found to be corrupted or inaccessible and cannot be replaced.
To request a refund under the above conditions, please contact our support team within 3 days of purchase at support@whatsdg.com, including your order details and a clear explanation of the issue.
4. Technical Issues
In case of any technical difficulties, such as problems downloading or accessing your product, we urge you to contact our support team before initiating any refund request. We are always ready to assist you in resolving such issues quickly and efficiently.
5. Responsibility of the Buyer
Before making a purchase, please ensure that:
You have read the product description carefully.
You understand what is included in the package (videos, eBooks, PDFs, etc.).
You meet the technical requirements (internet access, compatible software, etc.) to download and use the product.